Home – Symphony Automation™

A Warehouse Automation Platform
for Control, Orchestration, and Execution

Symphony Automation is a modern warehouse automation platform designed to control, orchestrate, and execute automated warehouse operations at scale. It delivers WCS-class execution while extending beyond traditional warehouse control system software through workflow orchestration, real-time visibility, and vendor-agnostic integration. Positioned above physical automation, Symphony Automation coordinates ASRS, RoboShuttle systems, AMRs, goods-to-person and tote-to-person robots, AGVs, VLMs, conveyors, and workstations, ensuring automation operates according to warehouse business rules rather than device-specific logic. Integrated natively with Symphony WMS and delivered on the secure foundation of Symphony Cloud, the platform enables goods-to-person warehouse automation to operate predictably, transparently, and with long-term architectural flexibility.

Beyond Traditional Warehouse Control Systems (WCS)

Warehouse Control Systems (WCS) are essential in automated environments, particularly for ASRS, shuttle systems, and robotics. However, traditional WCS solutions are often tightly coupled to specific equipment and limited to device-level execution.

Symphony Automation delivers WCS-class capabilities while addressing these limitations:

Operates as warehouse control system software for automated operations
Supports WCS for ASRS, AMRs, and goods-to-person and tote-to-person robots
Orchestrates workflows across multiple automation systems and zones
Enables goods-to-person and tote-to-person picking solutions without vendor lock-in
Extends control into orchestration, monitoring, and execution governance

As a result, Symphony Automation functions as a warehouse execution and control platform, coordinating automation holistically rather than managing machines in isolation.

Core Platform Capabilities

Warehouse Automation Orchestration

Symphony Automation orchestrates how automation tasks are created, sequenced, and executed across robotics and goods-to-person and tote-to-person workflows.

Rule-driven orchestration for storage, retrieval, replenishment, and stock take
Intelligent task routing across ASRS, AMRs, goods-to-person robots, and workstations
Consistent execution of goods-to-person picking workflows across vendors
Reduced operational variance and improved throughput predictability

This orchestration layer ensures automation follows warehouse logic defined in Symphony WMS, rather than constraints imposed by individual machines.

Real-Time Control, Monitoring, and Visibility

As a warehouse automation platform, Symphony Automation provides real-time insight into automation performance and system health.

Live status of AMRs, goods-to-person robots, stations, and automation zones
Task queues, pick throughput, and workload distribution
Early detection of bottlenecks in goods-to-person picking operations
Operational dashboards for operators, supervisors, and management

This visibility complements Symphony Business Intelligence, enabling broader performance analysis across automated warehouse operations.

Centralised Administration and Governance

Symphony Automation provides centralised governance across all automation systems.

Configuration of automation rules, zones, and execution logic
Device and system profiles across ASRS, AMRs, VLMs, and robotics platforms
Integration mappings between Symphony WMS and automation systems
Structured management of totes, trays, bins, and goods-to-person and tote-to-person containers

This governance model ensures automation behaviour remains consistent as warehouse layouts and goods-to-person and tote-to-person automation strategies evolve.

Designed for Automated and High-Throughput Warehouses

Symphony Automation is purpose-built for warehouses where goods-to-person and tote-to-person automation and robotics are central to daily operations, including:

High-density ASRS and shuttle-based storage systems
AMR-driven goods-to-person and tote-to-person picking environments
Robotics-assisted fulfilment and workstation picking
VLM-based goods-to-person replenishment and retrieval
Multi-zone, multi-station automated warehouse layouts

It is particularly well suited as a WCS for automated warehouses using AMRs and goods-to-person robots, where coordination, predictability, and recovery speed are critical to maintaining throughput and pick accuracy.

End-to-End Automated Warehouse Workflows

Symphony Automation supports the full lifecycle of automated warehouse execution.

Across all workflows, Symphony Automation synchronises execution events in real time with Symphony WMS, ensuring inventory accuracy and order integrity.

Storage

Controls automated storage requests and lifecycle confirmation

Retrieval

Coordinates retrieval tasks to goods-to-person picking stations

Replenishment

Triggers rule-based replenishment for AMR and goods-to-person systems

Stock Take

Executes controlled cycle counts with automated retrieval and reconciliation

Consolidation

Coordinates container merging to improve goods-to-person picking efficiency

Exception Handling and Operational Recovery

Automation environments must recover quickly when issues occur, especially in high-velocity goods-to-person warehouse automation.

Reduce human errors
Optimise resource utilisation
Optimise product handling accuracy
Eliminate inefficient movement
Eliminate excess inventory
Activity Planning

This capability is critical for maintaining throughput in WCS-class goods-to-person environments.

Built for a Multi-Vendor Automation Landscape

Symphony Automation is designed for long-term automation evolution.

Supports heterogeneous automation technologies under a single platform
Separates warehouse execution logic from AMRs and goods-to-person robots
Avoids vendor lock-in while enabling future automation expansion
Preserves architectural clarity between WMS, automation control, and analytics

Delivered on Symphony Cloud, the platform benefits from enterprise-grade security, availability, and compliance.

Why Symphony Automation

Warehouse automation platform with WCS-class control
Native support for AMRs and goods-to-person automation
Vendor-agnostic automation orchestration
Real-time operational visibility and transparency
Reduced complexity in automated warehouse environments
Faster exception handling and recovery
Scalable foundation for automation growth

A Modern Warehouse Execution and Control Platform

Symphony Automation is not simply a traditional WCS and not a robotics controller.

It is a warehouse automation platform that delivers warehouse control system software capabilities, enhanced through orchestration, monitoring, and execution governance.

By coordinating automation at the workflow level, Symphony Automation enables automated warehouses to operate with confidence, consistency, and control today and as automation strategies evolve across the Symphony Logistics Suite.

Interested in how Symphony Automation supports controlled, scalable, and vendor-agnostic warehouse automation?
Speak with our team to discuss automation architecture, orchestration strategies, and governance considerations, and to understand how Symphony Automation fits within the Symphony Logistics Suite.